Frequently Asked Questions (FAQs)
Planning your car rental in Curaçao? Find answers about reservations, driver requirements, payments, vehicle collection and returning your rental.
Reservations
How can I make a reservation?
Reserve directly through the Alamo Curaçao website. Select your pickup location, rental dates and preferred vehicle category to view availability and complete your reservation.
Should I reserve my vehicle in advance?
Yes. We recommend booking in advance, particularly during holidays and peak travel periods, to access better availability across vehicle categories.
Can I modify or cancel my reservation?
Yes. Use the View, Modify or Cancel Reservation page and enter the requested reservation details. Changes are subject to vehicle availability and the conditions of your reservation.
I have a prepaid voucher but will not be driving. What should I do?
The driver must meet Alamo Curaçao’s rental requirements and be listed as the primary renter or an authorized driver. Contact reservations@alamo.cw before arrival to verify the voucher conditions.
Driver Requirements
What is the minimum age to rent a car in Curaçao?
The minimum age is 23. Drivers aged 23 or 24 may be subject to an additional young-driver fee.
What documents do I need?
The primary renter must present a valid driver’s license, a valid government-issued identification document or passport, and an accepted credit card in the renter’s name. Documents must remain valid throughout the rental period.
Is an International Driving Permit required?
Your original driver’s license must always be presented. If it is not written in the Latin alphabet, an International Driving Permit or official translation may also be required. It does not replace the original license.
What is an additional driver?
An additional driver is a person authorized to drive in addition to the primary renter. Every additional driver must be at least 23, present a valid license, meet the rental requirements and be added to the Rental Agreement. Subject to additional cost.
Is there a fee for an additional driver?
An additional daily fee may apply. Every additional driver must be approved by Alamo Curaçao and included in the Rental Agreement before driving.
Payments and Deposits
Which payment cards are accepted?
Alamo Curaçao accepts major international credit cards. The card must be in the primary renter’s name and have sufficient available credit for estimated charges and the required authorization or deposit. Confirm card brands before adding logos.
Does Alamo Curaçao accept debit cards?
Debit cards are not accepted as the standard method for securing a rental. For an alternative payment method, contact reservations@alamo.cw in writing at least 72 hours before pickup. Approval is subject to applicable requirements.
Will an amount be held on my credit card?
Yes. A temporary authorization or deposit may be placed on the card presented at pickup. The amount depends on vehicle category, rental conditions and protection products selected.
Vehicles and Rental Conditions
Is there a minimum rental period?
Yes. The minimum rental period is one day, equivalent to 24 hours from the scheduled pickup time.
Can I select a specific vehicle model?
Reservations are confirmed by category, not a specific make, model, color or configuration. The vehicle will be from the selected category or a comparable category, subject to availability.
What vehicle categories are available?
Alamo Curaçao offers cars, SUVs and pickups. Available categories and features are displayed during reservation.
What is the fuel policy?
Return the vehicle with the same fuel level provided at pickup unless a prepaid fuel option was selected. Refueling charges may apply when returned with less fuel than required. Optional refuel products available at Pickup.
Pickup, Return and Driving in Curaçao
Can I collect my vehicle at Curaçao International Airport?
Yes. Review the airport location page for directions, contact information and current opening hours.
Can I pick up or return at another location?
Options depend on selected locations, operating hours and availability. Additional charges may apply. Confirm during reservation or contact the local team at reservations@alamo.cw
What happens if I return the vehicle late?
Contact Alamo Curaçao before the scheduled return time if you need an extension. Extensions require approval and availability; additional charges may apply.
Which side of the road do people drive on?
Vehicles drive on the right-hand side in Curaçao. Follow local traffic regulations and posted speed limits.
Who should I contact for assistance during my rental?
Call Alamo Curaçao at +599 9 869 4433. In an emergency, contact the appropriate local emergency service first.